Complaints

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either

  • Call us on 0208 8070668
  • Write to us at Volante, Unit 2, Landmark Commercial Centre, 21 Commercial Road, N18 1UB,
  • Email us at Volante.uk@gmail.com

We aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

Get In Touch

Contact Details

Unit 2 Landmark Commercial Centre
21 Commercial Road
London N18 1UB
020 8807 0668
volante.uk@gmail.com

Our customers rate us highly – they’ve given us five stars for the last three years in the Good Garage Scheme.

We’re open 5 days a week, from 8:30am to 5:30pm Monday to Friday.

Accredited by:-

good-garage-scheme-1

Volante MEB Motors

Satisfaction Promise

I believe in great customer service. I want you to leave MEB feeling happy with the service you received. If for any reason, you are not happy, I would like to hear about it.

Volante, Unit 2 Landmark Commercial Centre, 21 Commercial Road, London N18 1UB

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